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  • Red Deer
  • Parts
Pay
  • From $60,000.00
Job type
  • Full-Time
  • Parts
Shift and schedule
  • 8 hour shift
  • Monday to Friday

Why Work Here

Treated Well.

Your direct manager is a well-respected and knowledgeable leader who always remains calm and collected, even in the most challenging situations. They genuinely care about the employees and take the time to listen to their concerns, offering guidance and support when needed.

Trained Well.

Employees have access to cutting edge technological training opportunities, web training, and career development training, in addition to our in-house training programs and certifications that will develop your skills and advance your career.

Paid Well.

Our total compensation package offers job security, health, dental, EFAP, vision and life insurance. Parts Technician salary ranges from $60,000 - $75,000 per year. This position is bonus eligible (Paid monthly).

Job Roles

Order Processing

50%

Percent of Time

  • Fulfilling orders with on hand parts, processing orders from our PDC’s, other dealers or suppliers and notifying customers of any ETA updates or notifying them when parts arrive.
  • Has a willingness to learn and effectively use the company business system (Procede) and all other online programs (CAT, Cummins, Paragon, etc.) required to fulfill the duties of a parts person and serve our customer.

Customer Service and Support

40%

Percent of Time

  • Acknowledge all customers as they arrive in the facility and serve them in a timely and efficient manner.
  • Provide a high level of service to all of our customers, internal or external. Communicate well with and supports other dealership personnel and departments

Ad hoc Projects

10%

Percent of Time

  • Replenishes assigned display areas, ensures pricing is accurate and keeping the area clean and organized for customers.
  • Participates in all training programs that are made available and attend all department meetings.
  • Process credit card and debit transactions as well as performing product return inspections and completing refunds and core credits.

3 things to be successful as a Parts Technician

  • Internal drive & curiosity to get to Why
  • Always willing to help out
  • Never stop learning

Experience

  • Minimum two years of parts experience in the heavy equipment or commercial vehicle industry
  • Must be professional and organized and able to work in a high pressure environment safely

Education/Certification

High School Diploma

Benefits

  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Tuition reimbursement
  • Vision care

Everyone's Welcome

We welcome all qualified candidates to apply, the diversity of our workforce reflects the communities and customers we serve.

Apply Now

Awards

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