Vehicle Warranty

New West Truck Centres is proud to say that we back every new Freightliner with a limited warranty. This includes covering defects in materials and/or workmanship. If it is within the warranty period we will repair any defects completely free of charge to you. As part of our mission to bring you excellence in customer service you can rest assured that we will work to get you and your vehicle in top condition.

Truck Parts Warranty

New West Truck Centres offers a one year limited warranty protection on aftermarket truck parts. This covers defective materials and/or workmanship on parts sold through authorized Freightliner dealers.

Freightliner Warranty Questions

We are committed to bringing you peace of mind with all of your warranty coverage. At Freightliner, warranty protection means more coverage so that no matter what you are protected. Any questions that you may have about your truck, parts or warranty will be answered by our knowledgeable staff so you can rest assured that you will always get the answers that you seek. For a detailed explanation of warranty coverage, please contact your local dealer. For emergencies, please call the 24/7 customer-assistance centre at 1-800-FTL-HELP.

Free your mind of worry about any unexpected or unplanned for costs with the extended service coverage from Freightliner. We will make sure you know what is covered so your can rest easy.

We are an authorized warranty certified repair centre for:

  • Freightliner heavy and medium duty trucks
  • Freightliner Custom Chassis trucks
  • SportChassis trucks
  • Autocar trucks
  • Fuso trucks
  • Detroit Diesel
  • Caterpillar
  • Cummins
  • Eaton
  • Meritor
  • Horton
  • Mercedes
  • All captive parts warranty sold through our parts department


Factory-authorized preventive maintenance, warranty and repair services, including but not limited to:

  • Air Compressor
  • Air Conditioning & Heating
  • Alternators & Starters
  • Axles
  • Batteries
  • Brakes
  • Front Axles
  • Cab
  • Driveline Services
  • Electrical Instruments & Controls
  • Engine Cooling & Radiators
  • Exhaust
  • Fuel System
  • Steering
  • Suspension
  • Throttle Control
  • Transmission
  • Wheels & Tires
  • Windshield
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