Lethbridge

New West Truck Centres Lethbridge location, formerly known as Lethbridge Freightliner, was purchased along with the Calgary location in order to expand our services. In Lethbridge we are certified by Detroit Diesel, Cummins, CAT, Meritor and Eaton to further bring our customers the highest quality service that you have come to depend on from New West Truck Centres.

1001 41 St. North
Lethbridge, AB T1H 6J3

(800) 556 3547

After Hours
Service (403) 308 9536     Parts (403) 330 6560

Lethbridge Hours

Parts
Monday 07:30 am - 06:00 pm
Tuesday 07:30 am - 06:00 pm
Wednesday    07:30 am - 06:00 pm
Thursday 07:30 am - 06:00 pm
Friday 07:30 am - 06:00 pm
Saturday 07:30 am - 04:00 pm
Sunday Closed
Sales
Monday 08:00 am - 05:00 pm
Tuesday 08:00 am - 05:00 pm
Wednesday    08:00 am - 05:00 pm
Thursday 08:00 am - 05:00 pm
Friday 08:00 am - 05:00 pm
Saturday By Appointment Only
Sunday Closed
Service
Monday 07:30 am - 06:00 pm
Tuesday 07:30 am - 06:00 pm
Wednesday    07:30 am - 06:00 pm
Thursday 07:30 am - 06:00 pm
Friday 07:30 am - 06:00 pm
Saturday 07:30 am - 04:00 pm
Sunday Closed

Department Contacts

Parts Manager
Trevor Koch

(403) 327 7611
E-Mail

Service Supervisor
Brian Gillam

(587) 888 4844
E-Mail

Sales
Ron Hawkins

(403) 327 7611
E-Mail

Amenities

  • Restrooms
  • Vending machines
  • Free coffee, and filtered water
  • Free Wifi
  • Free television
  • Comfortable driver’s lounge with coffee, computer work station, and television
  • Telephone
  • Taxi services
  • Free shuttle to hotels, convenience stores, restaurants, etc.
  • Free popcorn

Services Offered

  • Engine Diagnostics
  • Tailgate Repair/Liftgate Repair
  • Preventive Maintenance
  • 1-ton Truck Box Repair
  • 3-ton Truck Wheel Alignment
  • 5-ton Truck Box Repair
  • 5-ton Truck Wheel Alignment
  • Aerial Devices
  • Air Brake Repair
  • Air Conditioning Diagnostics & Repair
  • Air Filter Replacement
  • Annual Inspections
  • Box Truck Rollup Door & Swing Door Repair
  • Check Engine Light
  • Clutch Repair & Replacement
  • Coolant/Antifreeze Flush
  • Cooler Repair
  • Diagnostics
  • Diagnostic & Repair
  • Drivability Issues
  • Driveline Repairs
  • Transmission Repair
  • Electrical Repair
  • Emergency Refueling Service
  • Emission System Diagnostic & Repair
  • Emission Test Facility for Diesel Engines
  • Engine Repair & Replacement
  • Box Truck Rollup Door & Swing Door Repair
  • Exhaust/Muffler Service & Repair
  • Fleet Service
  • Heating Systems
  • Hydraulic Brake Repair
  • Landscaping Vehicle Collision Claims
  • Lift Gate (Tailgate & Railgate) Repair
  • Lights
  • Mobile Repair
  • Natural Gas Vehicle Inspection
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New West Truck Centres Response to Global Pandemic

Dear our Valued Customers,

We at New West want all of you to know the steps and measures we are taking during this global pandemic. We want to assure you that everything we are doing is for the safety of you, our customer, as well as our staff. The following are the measures we have taken to ensure your safety:

  • We have implemented a mandatory 6-foot social distancing for all people in our dealerships. You will notice barriers between the service and parts counters. Also, parts and point of sale machines will be put at least six feet away and will be disinfected as required
  • All of our common areas are being wiped down all throughout the day. We have implemented added cleaning help at some locations and implemented mandatory staff wiping of all areas including retail areas and counters, work stations, etc.
  • We have removed all common area magazines and refreshments from all dealerships. This includes water, coffee, popcorn, etc. We believe that the removal of all commonly touched areas will help stop the spread. We have also removed all magazines and reading literature including business cards from the open areas
  • We have a number of our staff working remotely as well as management partnering – one manager in this day and the partner in the next. This way only one is in at a time
  • Reducing staff interactions – we have implemented new lunch rotations for all our staff to reduce the amount of people in the lunchroom at a time. We reduced the number of chairs as well to accommodate social distancing. We have also asked our staff with desks to eat at their desks to further limit the amount of people gathered
  • Entering customer units for sales and service – all of our technicians are provided disposable gloves, disinfectant and wipes. They are to disinfect the outside touch points, as well as the inside (prior to sitting in the truck) the steering wheel, ignition, seats…all touch points. After they have completed the repair / test drive, it will all be wiped down again
  • Any employee who presents as ill in any way, is being sent home to self-quarantine and follow the advice of 811 and / or doctors
  • Daily meeting of all company managers at all locations to decide on any further changes required

We believe that we are doing everything we can to protect our customers and staff as we remain open as an essential service. We hope that you believe in what we are trying to do during this unprecedented time.

We are going to get through this if we all work together.

Thank you.

Sincerely,
Adam Asplund
President
New West Truck Centres
adam.asplund@newwesttruck.com 
W) 403.569.4800