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Available Positions

WE ARE GROWING!!

Due to our continued growth, New West is looking to hire two additional team member in our Parts Department. Check out the opportunity below.

SUMMARY

Under the supervision of the Parts Director, this position requires the Parts Person to assist all customers (retail, wholesale and shop), whether in person or on the telephone, in selecting required parts in a friendly, professional, and efficient manner. Along with being organized, this position requires time management skills, the ability to multi task and takes on new and interesting challenges. This position may require the candidate to work some Saturdays.

DUTIES AND RESPONSIBILITIES:

  • Maintains a good attitude and solid work ethics.
  • Learns and effectively uses the company business system (Procede), and all other online programs (Paragon, CAT, etc), required to fulfill the duties of a parts person.
  • Acknowledge all customers as they arrive in facility and serve them as efficiently as is possible.
  • Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
  • Answers phone calls in a timely and appropriate manner to provide the sale, price quotes and other information.
  • Provides high level of service to internal and external customers. Communicates with and supports other dealership personnel and departments.
  • Notifies the service advisor(s), shop foreman and the customer when special ordered parts have been received.
  • Pulls and fills orders from stock for orders via telephone and walk in Customers.
  • Advise Customers on substitution or modification of parts when identical replacements are not available.
  • Replenishes assigned inventory daily.
  • Exchange defective parts or refunds money.
  • Report any accidents or incidents that require attention immediately.
  • Participates in all training programs that are made available and attend all department meetings.
  • Other duties as required

QUALIFICATIONS

  • Minimum 2 years as a Parts Person is preferred
  • Preference will be given to candidates that can speak Hindi and/or Punjabi
  • Experience in the Heavy Truck Industry is a requirement
  • Must be able to work in a high pressure environment safely
  • Must be able to present yourself in a positive, professional manner to colleagues and customers

BENEFITS:

Why work for New West Truck Centres? Here’s why:

  • Our company is one of the busiest Heavy Truck Dealerships in Alberta and our growth potential is out of this world. We believe in growing our staff and developing them into specialty coordinators, supervisors, and managers
  • Do you want to work for a positive team all with the same thing in mind – taking care of their customer?
  • Do you want to work for a company that encourages entrepreneurial spirit?
  • Do you want to make a difference at one of the most progressive and forward-thinking companies in Alberta?
  • If all this wasn’t enough, we also include a benefit package consisting of:
  • Life and Accidental Death and Dismemberment Insurance
    • Short Term Disability
    • Long Term Disability
    • Health
    • Dental
    • Paid training
    • Longevity Recognition
    • RRSP Matching
    • Vision Care

We want to thank everyone for applying, however only applicants that possess the required knowledge will be considered for the position

To Apply, fill out the Contact Form with the Job Title and Include Your Resume

Due to our continued growth, New West is looking to hire two additional team members in our Parts Department. Check out the opportunity below.

SUMMARY

Reporting to the Outside Parts Manager, the Outside Parts Salesperson solicits parts business from assigned accounts through business associates / acquaintances, phone contacts and prospecting to obtain new potential customers. Able to multi task, has good time management skills and enjoys new and interesting challenges. Outgoing personality with a love for dealing with a variety of people. Understands that Customer satisfaction is our greatest commitment and quality service is our greatest accomplishment. Aids in the achievement of Department / Dealership goals and objectives.

DUTIES AND RESPONSIBILITIES:

  • Acts as a public relations liaison for the dealership.
  • High-energy, Business-to-Business sales calls to market, promote and provide customer solutions
  • Create a business plan and call schedule, ensuring customer requirements are being met in a timely and professional manner
  • Visits assigned customers on a regular schedule that serves and services the customer’s needs. Provides objective and solution driven guidance
  • Prospects for new customers and gives the list of potential customers to the Parts Manager on a weekly basis to determine the potential
  • Sets-up a game plan to solicit new potential customers and how to best serve the customers’ needs as determined by the Parts Manager
  • Keeps an accurate and up-to-date record of all calls made
  • Ability to ‘close deals’! Be willing to make sales and cold calls daily to existing and new business prospects
  • Projects a positive presence in negotiations to maximize revenue and profits
  • Grows the business yearly by a feasible percentage as determined by the GM and the Parts Manager
  • Communicates parts orders to the parts counter people. Advises whether customer order status is stock or emergency. Checks to see if there will be any possible problems with delivery or availability
  • Reviews any special orders with the Parts Manager and obtains their approval prior to ordering.
  • Work professionally and co-operatively with other employees. Maintains a good attitude and solid work ethics
  • Works with Parts, Service and Sales Departments to meet and exceed customer’s expectations
  • Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line
  • Assists in the collection of past-due accounts
  • Other duties as required

QUALIFICATIONS

  • Sales Experience in the heavy equipment or commercial vehicle industry is an asset
  • Punjabi Speaking considered an asset.
  • Must be professional and organized and able to work in a high pressure environment safely
  • Must be able to present yourself in a positive, professional manner to colleagues and customers
  • Able to communicate in clear English with the ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, government regulations and company policy/procedures
  • Ability to effectively present information and respond to questions from co-workers, managers, customers and the general public
  • Ability to define problems, collect data, establish facts and draw conclusions

BENEFITS:

Why work for New West Truck Centres? Here’s why:

  • Our company is one of the busiest Heavy Truck Dealerships in Alberta and our growth potential is out of this world. We believe in growing our staff and developing them into specialty coordinators, supervisors, and managers
  • Do you want to work for a positive team all with the same thing in mind – taking care of their customer?
  • Do you want to work for a company that encourages entrepreneurial spirit?
  • Do you want to make a difference at one of the most progressive and forward-thinking companies in Alberta?

If all this wasn’t enough, we also include a benefit package consisting of:

  • Life and Accidental Death and Dismemberment Insurance
  • Short Term Disability
  • Long Term Disability
  • Health
  • Dental
  • Paid training
  • Longevity Recognition
  • RRSP Matching
  • Vision Care

We want to thank everyone for applying, however only applicants that possess the required knowledge will be considered for the position

To Apply, fill out the Contact Form with the Job Title and Include Your Resume

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